Privacy Policy

Last Updated: February 12, 2026
Effective Date: February 12, 2026

1. Introduction

Welcome to Alverqo Ltd ("we", "Alverqo"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, place orders, or interact with our services.

Company Information

Legal Name: Alverqo Ltd

Registered Address: Virtual Office, 16 Shing Yip Street, Kwun Tong, Hong Kong, RM C20, BLK C, 3/F, East Sun Ind Centre

Email: info@alverqo.com

Registration: Hong Kong SAR

2. Information We Collect

Identity Data

First name, last name, username

Purpose: Account creation & personalization

Contact Data

Email, phone number, billing/shipping address

Purpose: Order fulfillment & communication

Technical Data

IP address, browser type, device type, OS

Purpose: Security & optimization

Usage Data

Pages visited, time spent, navigation paths

Purpose: Analytics & UX improvement

3. Legal Basis for Processing (GDPR)

Contract Performance Consent Legal Obligation Legitimate Interest

We process personal data to fulfill orders, manage accounts, process payments, prevent fraud, comply with legal obligations, and provide marketing (only with consent).

4. Payment Processing

Stripe

PCI DSS Level 1 Certified

PayPal

PCI DSS Compliant

2Checkout (Verifone)

PCI DSS Level 1 Certified

We do not store full card numbers. All payment data is encrypted (TLS 1.3) and tokenized.

7. International Data Transfers

United States

Cloud hosting & payments

Hong Kong

Company operations & compliance

European Union

GDPR compliant processing

9. Your Privacy Rights

  • Right to Access
  • Right to Correction
  • Right to Deletion
  • Right to Object
  • Right to Data Portability
To exercise your rights, email: info@alverqo.com

11. Data Security

Encryption

TLS 1.3 in transit, AES-256 at rest

Access Controls

Role-based access & multi-factor authentication

Security Monitoring

WAF, DDoS protection, regular audits

14. Contact & Complaints

Email: info@alverqo.com

Address: Virtual Office, 16 Shing Yip Street, Kwun Tong, Hong Kong